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Do you bring all the equipment needed for the massage?Yes, absolutely! We bring everything required for a complete and comfortable session—including a professional massage table, high-quality oils and any other essentials. All you need to do is relax and enjoy your time—we’ve got the rest covered.
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Can I request for male or female therapist ?We cannot guarantee which therapist will be assigned to you, whether male or female, as it depends on availability. Regardless of gender, all of our therapists are qualified and insured.
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Do I need to make a phone call to book a massage?No, you do not need to make a phone call. You can easily book your massage online and make payment . Just be sure to provide your phone number and address during the booking process. If there are any issues, we will contact you directly.
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What areas do you cover?We provide mobile massage services throughout Birmingham and the surrounding areas, including homes, offices, hotels, and Airbnbs. If you're unsure whether we cover your area, please contact us for confirmation.
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How do I book?Bookings are made in a few simple steps online on our website where you can customise your massage duration and pay securely for your massage. Payment can be done easily by paypal, Apple Pay, Credit/Debit cards. If you’re having difficulty booking online, you can call our team and we’ll take your booking and payment over the phone.
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How much notice do I need to give before booking?We recommend booking at least one day in advance to ensure availability. However, we do our best to accommodate same-day bookings whenever possible. Please contact us directly if you need a last-minute appointment.
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What should I expect on my first session?On your first visit you will be asked to fill in a consultation form, in about your general health and level of discomfort or pain. We can then discuss any particular areas of concern that therapist should focus on to ensure you get the best out of the massage treatment. Subsequently, you are guaranteed to receive the professional massage which you have chosen and that even from the first session you will feel the improvement for your needs.
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Do I need to prepare anything for the massage?Yes, please ensure that all jewellery is removed prior to your treatment. You will need to prepare a big towel to cover yourself. If you do not have a towel, do not worry therapist will have a spare one, Aside from that, Therapist will bring everything required (such as massage table, best quality oil, oil gel or lotion, music) to provide you with a complete service at your home.
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Can I book massages for multiple people?Yes, you can book massages for multiple people through our website. Whether you're organizing a pamper party, a family gathering, or an event, we can tailor our services to meet your needs. Simply specify the number of people and any special requirements when booking.
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Do you offer gift cards?Yes, we offer gift cards that can be purchased directly from our website. They make a perfect gift for any occasion, allowing your loved ones to enjoy a relaxing massage at their convenience.
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Is a mobile massage safe and hygienic?Yes! Your therapist follows strict hygiene standards including sanitising hands, equipment, and massage tools before and after every session. Clean linens and fresh towels are always used to ensure your health and comfort.
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Can I choose how firm or gentle the massage should be?Absolutely. Before your session begins, you can tell the therapist your preferred pressure—light, medium, or deep. Your comfort always comes first.
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Do you offer massages late at night or early morning?We offer flexible booking hours, including early mornings and late evenings, based on therapist availability. You can check available slots online when booking.
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Can I get a massage on the same day I book?Same-day bookings are sometimes possible depending on availability. For best results, try to book at least 24 hours in advance. You can still check for instant availability on our website.
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Are mobile massages suitable for the elderly or disabled?Yes, we regularly provide care-focused massages for elderly or mobility-limited clients. Let us know any special needs during booking so we can make your session as comfortable as possible.
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Do you offer any discounts or package deals?From time to time, we run seasonal offers, referral discounts, or multi-session bundles. Check our website or sign up for alerts to stay updated on current promotions.
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Can I talk to the therapist during the massage?Of course! Some clients prefer silence, while others like to chat. Feel free to let your therapist know what makes you most comfortable—this is your time to relax.
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What’s your cancellation or rescheduling policy?We understand things change! You can reschedule or cancel up to 24 hours before your appointment without any fees. Late changes may incur a small charge.
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Can I book mobile massage for special events or corporate wellness?Yes! We offer mobile massage for corporate events, office wellness days, pamper parties, hen dos, and more. Contact us with your event details and we’ll tailor the service.
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Do you massage specific problem areas like lower back or neck tension?Yes, your massage can be fully customised to focus on your problem areas. Just let your therapist know at the start so they can tailor the session for you.
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